At SRAN Bike Gear Shop, we understand that getting your cycling components quickly and reliably is as important as the quality of the products themselves. Whether you’re a mountain biker waiting for those new 29″ MTB tyres to hit the trails, or a road cyclist needing brake pads to keep your rides safe, we’ve designed our delivery options to meet your needs.

Key Delivery Features:

  • Global shipping to most regions (excluding some Asian and remote areas)
  • Two convenient shipping methods to suit your timeline and budget
  • Fast order processing within 1-2 business days
  • Tracking information provided for all shipments

Our Shipping Methods

1. Standard Shipping – Fast & Tracked

For cyclists who can’t wait to get back on their bikes:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Cost: £12.95 flat rate
  • Best for: Time-sensitive orders, professional mechanics needing tools quickly, or when you simply can’t wait to install those new 700c road tyres

2. Free Shipping – Economical & Reliable

For value-conscious cyclists planning ahead:

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Cost: Free on orders over £50
  • Best for: Larger orders of maintenance supplies like brake cables and bleed kits, or when stocking up on multiple items like bar tape and grips

Order Processing & Tracking

We pride ourselves on rapid order processing – your carefully selected Park Tool equipment or premium Lezyne accessories will be packed and dispatched within 1-2 business days. Once your order ships, you’ll receive tracking information so you can follow your gear’s journey from our workshop in Stirling to your doorstep.

Returns & Exchanges

We stand behind every bottom bracket tool and MTB tyre we sell. If you need to return an item:

  • 15-day return window from delivery date
  • Items must be in original, unused condition
  • Contact our customer service team at [email protected] to initiate returns

Frequently Asked Questions

Do you ship to my country?

We ship globally, with the exception of some Asian countries and certain remote regions. During checkout, simply enter your address to confirm availability.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal – giving you flexibility and security when purchasing your bike tools and components.

My bike needs urgent repairs – what’s the fastest way to get parts?

Choose our Standard Shipping via DHL/FedEx for the quickest delivery. For critical components like brake pads or cables, we recommend keeping spares in your workshop.

Pro Tip: Combine orders with fellow cyclists to reach the £50 free shipping threshold – perfect for group purchases of cleaning supplies, tubeless sealants, or workshop tools.

At SRAN Bike Gear Shop, we’re riders too – we understand the anticipation of waiting for new gear. That’s why we’ve optimized our delivery network to get your cycling components to you as efficiently as possible, whether you’re building up a new wheelset or just maintaining your daily rider.

Have more questions about delivery? Our customer service team is always ready to help at [email protected].